Frequently Asked Questions
While the Official Rules outline the complete details of this promotion, your question may already be answered below.
- Q1. How often will I get Insiders emails?
- A1. While we can't say you'll get an email every week, we will send you an occasional email. We promise we won't be spamming you.
- Q2. What kinds of brands offer prizes to ePrize Insiders?
- A2. It will vary and it's not predictable, but we work with many brands you already know and love, like Microsoft®, Scotts®, J. Crew®, adidas®, and more!
- Q3. What's the difference between signing up for the ePrize Insiders Sweepstakes and getting emails from brands?
- A3. The ePrize Insiders Sweepstakes comes from ePrize – it's our way of encouraging you to sign up for future opportunities from the brands we work with. When you do get those future emails, each brand may offer different types of prizes.
- Q4. It seems I won the instant win game, but never received an email with more details. What should I do?
- A4. To make sure you get emails, add email@example.com to your address book. Fill out the form below to let us know you didn't receive your win email.
- Q5. How will I know if I'm the sweepstakes winner?
- A5. The grand prize drawing will be held on or around January 31, 2014. The winner will be notified via the contact information provided upon registration.
- Q6. I got a message that I've already entered today, but I haven't. What should I do?
- A6. First, make sure you are visiting http://eprize.promo.eprize.com/q4insiders2013/ directly rather than a bookmarked page in your browser. You may also need to clear your Temporary Internet Files. Just click 'Tools' on the menu bar at the top of your browser and selecting 'Internet Options' from the drop down menu. Choose the 'Delete Files' button and delete all of your Temporary Internet Files. This should help.
- Q7. I think I'm having technical issues. What should I do?
- Q8. I have recently moved or updated my email address. Can I change my registration information for this promotion?
- A8. We apologize for any inconvenience, but due to the number of entries we
receive, we are unable to change registration information unless you are
awarded a prize. If you do win a prize during the promotional period, please contact
firstname.lastname@example.org and provide your updated information.
Still have a question? Please complete this form with your question or comment. Please note: a response may take up to three business days.